Medical Clinics – Security and Safety Administration
Kuwait University

First: General Framework
The philosophy of the medical clinics within the Security and Safety Administration at Kuwait University is based on a firm belief that human health and safety are the fundamental pillars for sustaining the educational and administrative process. Providing immediate and effective healthcare within the university campus is considered a key component of a comprehensive security system.
The medical clinics strive to serve as the first line of health defense against risks, accidents, and emergency cases, thereby enhancing the university’s readiness and ensuring continuity of operations in a safe and healthy environment.

Second: Core Pillars
The medical clinics rely on a set of key pillars in their operations, most notably:

Prevention Before Treatment
Promoting a culture of health safety and prevention of occupational risks and diseases through awareness, early detection, and rapid intervention.

Immediate Emergency Response
Providing first aid and urgent medical care in accordance with the highest professional standards, in full coordination with security and safety teams and relevant medical authorities.

Integration of Institutional Roles
Operating as an integral part of the university’s security and safety system to ensure effective coordination between security, health, and environmental aspects.

Commitment to Professional Standards
Adhering to the laws and regulations approved by health authorities in the State of Kuwait and applying best medical and professional practices.

Readiness and Sustainability
Enhancing the efficiency of medical staff, updating equipment, and improving procedures to ensure continuous readiness to handle various scenarios.

Third: Medical Service
The medical clinics focus on delivering a professional humanitarian service based on:
• Rapid response without compromising quality.
• Neutrality and fairness in providing healthcare to all university members.
• Confidentiality and privacy in handling medical cases.
• Psychological and moral support alongside medical care.

Fourth: Strategic Objectives
The medical clinics contribute to achieving the strategic objectives of Kuwait University through:
• Supporting a safe and healthy educational environment.
• Reducing the impact of accidents and injuries within the campus.
• Enhancing the confidence of students and staff in the security and safety system.
• Increasing institutional readiness for emergencies and crises.

Fifth: Future Vision
The medical clinics aspire to become a leading model at the university level in the field of preventive medicine and campus emergency care, keeping pace with modern developments in healthcare and occupational safety.

Performance Indicators

Fiscal Year – 2023–2024
Performance Indicator – Percentage of medical cases handled within the university: 84%
Actual Value – Number of medical cases treated inside and outside the medical clinics (26,487)
Target Value – Not less than 80%
Indicator Monitoring – Monthly
Completion of Measurement – End of the fiscal year

Fiscal Year – 2024–2025
Performance Indicator – Percentage of medical cases handled within the university: 84%
Actual Value – Number of medical cases treated inside and outside the medical clinics (38,842)
Target Value – Not less than 80%
Indicator Monitoring – Monthly
Completion of Measurement – End of the fiscal year

Fiscal Year – 2025–2026
Performance Indicator – Percentage of medical cases handled within the university: 84%
Actual Value – Number of medical cases treated inside and outside the medical clinics (35,432)
Target Value – Not less than 92%
Indicator Monitoring – Monthly
Completion of Measurement – End of the fiscal year

Cooperation with Relevant Authorities

Cooperation of the Security and Safety Administration at Kuwait University with Relevant Authorities

The Security and Safety Administration at Kuwait University is committed to strengthening continuous cooperation and coordination with the relevant authorities responsible for medical clinic operations both inside and outside the university campus. This aims to ensure a safe and healthy environment for students, faculty members, staff, and visitors.

This cooperation includes the following:
• Prior and continuous coordination with the medical administration and relevant health authorities to ensure compliance with security, safety, and occupational health requirements within the clinics.
• Ensuring the implementation of approved safety standards, including emergency plans, fire safety measures, evacuation procedures, and alarm systems.
• Participation in the preparation and review of medical emergency plans and mechanisms for handling emergency health cases and potential incidents.
• Conducting periodic inspection tours in cooperation with relevant authorities to identify observations and address potential risks.
• Enhancing awareness and training for medical clinic staff on security and safety procedures and how to respond in emergency situations.
• Integration with external competent authorities such as the Ministry of Health and Civil Defense when needed, ensuring rapid response and effective action.
• The designation of Sabah Al-Salem University City as a Healthy City, where one of the key pillars focuses on the operations of university medical clinics under the Security and Safety Administration, which requires continuous coordination with relevant external entities.

This cooperation reflects Kuwait University’s commitment to complying with applicable regulations and standards, achieving the highest levels of safety and occupational health, and supporting the educational process while providing a safe and sustainable university environment.