10. Continuous communication and coordination with relevant external entities such as the Central Operations Management (112), General Directorate of Civil Defense, Explosives Department, General Fire Department, and Medical Emergency Services, involving exchanges of visits with these entities to share experiences and review the security systems in place.
11. Providing a hot line for emergencies and receiving reports. In line with advanced technology, the security management system has been enhanced to ensure efficient and rapid performance by monitoring security situations, emergencies, and public safety via the central operations room in Al-Khalidiya, and allocating a hot line for emergencies and reporting at the internal number (83333) and direct line (24983333).
12. Supervising the security contract for providing security personnel to the university by monitoring the implementation of the contract terms between the company and the university, ensuring compliance with all terms, and issuing penalties to the company in case of violations.
13. Supervising the accommodation for security officers by conducting surprise inspections to ensure suitability of the housing, population density, cleanliness, provision of water and electricity, necessary furnishings, elevators, and all security and safety requirements. Penalties will be issued to the company for any violations.
14. Supervising the contractor's transportation by inspecting the buses transporting security personnel to ensure their suitability regarding air conditioning, cleanliness, periodic maintenance, tires, capacity, comprehensive insurance, and lighting, with penalties applied for any violations.
15. Guarding university buildings and facilities to prevent vandalism or theft of contents.
16. Verifying identities and permits of individuals and monitoring the removal of furniture and equipment from university locations as regulated.
17. The Security Department supervises the security of events and university activities throughout the year in coordination with various university departments and work centers.
18. Initial response to incidents and notifying the relevant authorities.
19. Implementing awareness programs and training courses for security personnel, regularly organizing training sessions to enhance their performance in dealing with the public and individuals with special needs, and keeping them updated with the latest in security work.
20. Continuous communication with relevant external entities (Ministry of Interior - police station) to complete the security procedures followed by the Ministry of Interior after preliminary investigations by security personnel in cases of theft that may occur on campus.